ÿ    As the Director of Incident management I am responsible for developing and executing the company’s enterprise wide critical incident management program. In this role I have worked with a team to establish an enterprise wide emergency notification system, a tabletop exercise program, risk assessment program, digitized emergency action templates for all locations with 50 or more employees, and tracking programs using Smartsheets and Sharepoint to ensure on-target goal attainment. I also oversee the development of a quarterly critical incident response newsletter. My current role allows me the opportunity to engage with all of our business units from our field operations, call centers, supply chain, retail stores, and more. The goal of keeping our employees, customers, and visitors safe while on Charter Communications property is a top priority for the company and me personally. 

Responsible for managing and conducting investigations, both internal and external, criminal and personnel, over the ten-state Midwest Division. Also responsible for managing the security training program for delivery to the 16,000 employees within the Midwest Division from across all functional areas. Also conducted on site visits, completed security risk assessments, and engaged with our retail leadership team to mitigate issues in stores regarding theft and customer engagement with agitated customers. 

Assigned to the Midwest Division overseeing the safety and security of over 16,000 employees and nearly 800 facilities. I oversee project management of all physical security projects across the ten state area of my division. I also provide security training for all employees, conduct security assessments of our facilities, work with vendors and contractors to complete project work, engage and collaborate with law enforcement on investigations, and manage the security hardware systems within our facilities. I work across the many functional business units within the company from our retail stores, to field operations, to our television network, and many more. I participated on the planning team for all new retail store builds, remodels, and relocations. Major metropolitan areas within the region include Milwaukee, St. Louis, Kansas City, Indianapolis, and Cleveland. Smaller metro areas include Madison, WI; Rochester MN; Grand Rapids, MI; and Akron OH. The ten states are Wisconsin, Minnesota, Illinois, Missouri, Nebraska, Kansas, Ohio, Michigan, Pennsylvania, and Indiana. 

I held the position of assistant chief of police from September 2008 until I retired from the department in February 2019. I was assigned as the bureau chief of the Criminal Investigations Bureau, the Neighborhood Policing Bureau, the North Command Bureau, the Central Command Bureau, and currently the Neighborhood Patrol Bureau.  

As an assistant chief, I was a member of the Chief’s Executive Command Team, and the second-in-command of the department.

To learn more about the Milwaukee Police Department please visit our website, news website, and social media sites (see below).

milwaukee.gov/police (general website)
milwaukeepolicenews.com (MPD news website)
https://www.facebook.com/milwaukeepolice
https://www.youtube.com/user/MilwaukeePolice
https://twitter.com/milwaukeepolice